Returns & Refunds Policy

Due to the perishable nature of our products, we can only accept returns on items that are damaged during transit or incorrect. Please ensure all original packaging is retained to facilitate a smooth inspection and refund process.

Return Process

• 1.
  Contact Our Team

  Email our support team within 48 hours of delivery with your order number and clear photos of any damage or errors.

• 2.
  Secure Packaging

  If your return is approved, ensure the bottle is securely repacked in its original protective transit packaging to prevent further breakage.

• 3.
  Collection or Drop-off

  Follow the instructions provided in our confirmation email to schedule a courier collection or use a designated drop-off point.

• 4.
  Inspection and Refund

  Once we receive and inspect the returned item, a full refund or replacement will be processed to your original payment method within 5-7 business days.